For example, if a customer buys a TV for $300, and it drops in price by $100, they can go back to the retailer to ask for a price adjustment and get the difference returned to them, often in cash.
Retailers with price adjustment policies include Macy's, the Gap, and Staples.
With price adjustments, retailers will refund a customer the difference in cost even if the item has already been used.
Price adjustments are also slightly different from price-matching policies.
Price matching is the practice of a retailer offering a refund of the difference between their higher price of an item and a competing retailer's lower price for the same item.