With 1,400,000 sq ft (130,000 m2) of gross leasable area, it has been the largest shopping mall in Rhode Island since it opened in 1999.

As of 2022, the mall is anchored by Macy's and Boscov's, and features premier brands such as Abercrombie & Fitch, Adore Me, J.Crew, Brooks Brothers, Tiffany & Co., and Free People.

The area that JCPenney once occupied was converted into parking, and a guidance system was later added in the garage to direct customers to open spots.

[3] On June 1, 2020, Providence Place suffered damage after people protesting the murder of George Floyd broke in and looted 12-18 stores.

[4] A rise in working from home instead of downtown after the COVID-19 pandemic, increased online shopping, and preference for smaller in-person stores caused the mall to lose traffic.

In October 2024, it was put in state receivership after lenders claimed it defaulted on $259 million in outstanding principal and interest.

Townsend was caught in 2007 after Jaffa Lam, an artist from Hong Kong, visited and was detected by security guards.

Prior to the discovery, he was planning on building a kitchen, installing wooden flooring, and adding a second bedroom.

The new design included more red and yellow brick and turrets on the roof, to reflect Providence's industrial past.

The four-level structure in the center of the mall spans the Woonasquatucket River and Amtrak's Northeast Corridor line.