Registered users are able to broadcast their professional identity as translators on the internet and receive job offers in the mail with the appropriate language combinations.

[16][17] The initiative serves non-profit organizations worldwide, allowing them to address multilingual communities and allocate their resources to their primary missions.

[18][19] The program aims to bridge linguistic gaps for those who might otherwise struggle to provide or gain access to essential information and services by fostering a global community of dedicated volunteer professional translators and interpreters.

Proz Pro Bono uses a peer review system,[22][23] and, the translation and interpretation work is performed by language professionals who are registered members of ProZ.com.

[24][14] Since its inception in 2022, ProZ Pro Bono has translated 7 million words (as of June 2024) [25] in various fields, and have offered language support to several small to large-scale non-profit humanitarian organizations including, the International Rescue Committee,[17] Progressive International,[26] UN, Choosing Earth,[27] Wiki Med Project, Ma Petite Planète, UNICEF, Earth Hero, Give Directly, Treetops Collective, SOS Children's Villages and Aid Global.

Numerous cases of scamming and identity theft (including large-scale data harvesting[31]) have been reported and preventive measures taken to address the problems.