Public Services Ombudsman for Wales

Charles III Heir Apparent William, Prince of Wales First Minister (list) Rt Hon Eluned Morgan MS (L) Deputy First Minister Huw Irranca-Davies MS (L) Counsel General-designate – Elisabeth Jones Chief Whip and Trefnydd – Jane Hutt MS (L) Permanent Secretary Sixth Senedd Llywydd (Presiding Officer) Elin Jones MS (PC) Leader of the Opposition Darren Millar MS (C) Shadow Cabinet Prime Minister Rt Hon Keir Starmer MP (L) Secretary of State for Wales Rt Hon Jo Stevens MP (L) Principal councils (leader list) Corporate Joint Committees Local twinning see also: Regional terms and Regional economy United Kingdom Parliament elections European Parliament elections (1979–2020) Local elections Police and crime commissioner elections Referendums The Public Services Ombudsman for Wales (Welsh: Ombwdsmon Gwasanaethau Cyhoeddus Cymru) was established by section 1(1) of the Public Services Ombudsman (Wales) Act 2005.

Firstly, under the above Act, he investigates complaints by members of the public concerning maladministration, failure in a relevant service or failure to provide a relevant service by any "listed authority" in Wales.

[2] The "listed authorities" subject to the Ombudsman's supervision in regard to maladministration or failure of service are: Part of the Ombudsman's role is to investigates complaints that members of local government bodies have behaved wrongly.

If he concludes that there is evidence which warrants doing so, he will send a formal report either to the authority's standards committee or to the Adjudication Panel for Wales.

[6] It will be for the authority or the Panel to decide if the code of conduct has been broken and if so, what penalty to impose on the member concerned.