[1] It covers a gross built-up area of 2,500,000 sq ft (230,000 m2) and contains over 400 shop lots spread out over five floors, attracting several established international brands.

CP Group led by executive chairman Tan Chew Piau intervened in 2003 and revived the project in June 2005, which got its present name.

[4][5] The mall consists of five storeys and 883,111 sq ft (82,043.7 m2) of net lettable area, the second largest in George Town after Gurney Plaza.

[7] In addition, several restaurants, cafes and food stalls can be found inside Queensbay Mall, including Starbucks, The Coffee Bean & Tea Leaf, J.CO Donuts, Nando's, Haidilao, Häagen-Dazs, Mixue, Chagee and Tealive.

[8] The main anchor tenant in Queensbay Mall is AEON, which runs a supermarket and apparel stores across the lower four floors.