To assist with this, Queensland has a Patient Travel Subsidy Scheme which covers reasonable costs of transport and accommodation to another public facility if it cannot be provided locally.
Queensland Health and the Bundaberg Base Hospital were involved in a scandal surrounding the employment of surgeon Jayant Patel.
The Queensland Medical Board approved his registration and he was then quickly promoted to Director of Surgery even though he lacked specific qualifications.
[20] In March 2005, Rob Messenger raised concerns with Patel's medical practices in the Queensland Parliament after he was contacted by senior hospital nurse Toni Hoffman.
[21] Hoffman received the Order of Australia medal and 2006 Australian of the Year Local Hero Award for her role as a whistleblower.
[20] On 1 July 2010, Patel was sentenced to seven years' jail after he was found guilty of three charges of manslaughter and one count of grievous bodily harm.
[26][27] New Zealand citizen and Queensland Health employee, Hohepa Hikairo 'Joel' Morehu-Barlow, was jailed in 2013 for embezzlement of $16 million from the system between 2007 and 2011.
He also pleaded guilty to fraud, for taking part in a Tahitian Prince scam and for using a fake law degree to secure a promotion within Queensland Health.
[28] In 2020 upon his parole from custody, the Australian Border Force cancelled Morehu-Barlow's visa and he was deported to New Zealand under the Migration Act 1958 (Cth).
The launch resulted in Queensland Health staff not being paid, being underpaid, or overpaid, for several months and a 10-times increase in manual payroll processing required.
The contracts of several Queensland Health senior executives were terminated, and the total delivery and remediation costs for the project ballooned to over $1.2 billion.
[30][31] In March 2023, Queensland Health internal auditing found that there had been further payroll issues relating to certain industrial awards being entered incorrectly into the system.
[29] An external audit of the system found that the industrial awards and instruments have since been corrected and are compliant with Australian and Queensland workplace laws.