The Other Services segment primarily involved the sublease of real estate assets, such as space in office buildings, warehouses, and other properties.

The acquisition ended ongoing disputes between the two companies in which Touch America alleged Qwest continued to illegally sell long-distance services within the former US West region.

[5] In 2002, Qwest agreed to sell its directory operations, QwestDex, to private equity firms The Carlyle Group and Welsh, Carson, Anderson & Stowe for $7 billion.

The sale allowed Qwest to generate cash to fend off a bankruptcy filing to which it may have had to resort due to significant amounts of debt it had incurred since the collapse of the dot-com bubble.

In Europe, Qwest partnered with the Dutch national telecom operator KPN to create the pan-European data communications and hosting company KPNQwest.

[7] Created on July 9, 2008, the website is a program designed to help customers in the process of moving find home service providers available in their area.

In April 2001, they paid a $350,000 fine to the Pennsylvania Bureau of Consumer Protection after the state cited them for deceptive advertising and slamming practices.

[9] The company's settlements included a requirement that all of its sales employees sign a pledge stating that slamming was barred and a condition for dismissal from Qwest employment.

[10] On March 31, 2011, US Federal Judge Marcia Krieger issued a summary judgement rejecting all SEC's claims against Afshin Mohebbi and ruling in his favor.

In May 2006, USA Today reported that millions of telephone calling records had been handed over to the United States National Security Agency by AT&T Corp., Verizon, and BellSouth since September 11, 2001.

[12] In the case of ACLU v. NSA, U.S. District Judge Anna Diggs Taylor on August 17, 2006 ruled that the government's domestic eavesdropping program is unconstitutional and ordered it ended immediately.

[14] On April 14, 2009, Nacchio surrendered to a federal prison camp in Schuylkill, Pennsylvania, to begin serving a six-year sentence for an insider trading conviction.

[15][16] A social media experiment and website covering the Qwest holdout, "Thank you Qwest dot Org"[17] built by Netherlands-based webmaster Richard Kastelein and American expatriate journalist Chris Floyd, was covered by the CNN Situation Room,[18] USA Today,[19] New York Times,[20][21] International Herald Tribune,[22] Denver Post,[23][24] News.com,[25] and the Salt Lake Tribune.