The company offers a range of travel, cruises and excursions in Queenstown, Milford Sound / Piopiotahi, Te Anau, Fiordland and Stewart Island / Rakiura.

[9] The group of companies owned by Real Journeys include the Stewart Island Experience launched in 2004 and Wild Kiwi Encounter, operated as a joint tourism venture with the Rakiura Maori Lands Trust, which was purchased in 2016.

After the re-branding as Real Journeys, it combined its fixed wing airline services with those of Totally Tourism in another joint venture called Milford Sound Flights.

[20] In the 2021 New Year Honours, the General Manager of Real Journeys and Go Orange, Paul Norris,[21] was appointed a Member of the New Zealand Order of Merit, for services to the tourism industry and conservation.

[3] The TSS Earnslaw was launched by the Government on Lake Wakatipu in 1912, and provided services transporting sheep, cattle and passengers to the surrounding high country stations, under the ownership of the New Zealand Railways Department.

[26] She was chartered to a private syndicate at the eleventh hour on 1 January 1969, but the new ownership was short lived, Fiordland Travel then applied for and was granted the lease of the historic steamer, and on 12 December 1969 began transporting freight and passengers to the head of the lake under their colours.

[26] In 1991, Fiordland Travel secured the lease of the Walter Peak high country farm tourist operation and the TSS Earnslaw began daily excursions to the station on the western shores of Lake Wakatipu.

[26] The TSS Earnslaw also provides transport to the historic Colonel's House restaurant at Walter Peak, a popular dining out venue for visitors and Queenstown residents.

[28] TSS Earnslaw is claimed to be the oldest coal-fired passenger steamship in the southern hemisphere still operating as a fully commercial venture.

[11][34] Real Journeys has organised an annual Birds of the Feather charity ball, to help fundraise for the Department of Conservation's work in the area.

[36] In 2013 Real Journeys purchased a 155-hectare (380-acre) site it had previously leased at Walter Peak on the far shores of Lake Wakatipu and embarked on a major land restoration project.

[37] In 2015, the company was awarded a Department of Conservation Certificate of Appreciation, for its role in clearing the land of vast areas of invasive wilding pines that threaten the Queenstown and Central Otago landscape, and replacing them with native bush and grassland.

Projects supported in the past include dolphin research, protection programmes for endangered birds, track and interpretation signage, outdoor education camps and wilding pine eradication.

The award citation commended Real Journeys for its training initiative that utilises the experience of older workers to provide learning opportunities for young people in Otago and Southland.