Red Hat provides storage, operating system platforms, middleware, applications, management products, support, training, and consulting services.

One of the founders of Cygnus, Michael Tiemann, became the chief technical officer of Red Hat and by 2008[update] the vice president of open-source affairs.

[28] In December 2005, CIO Insight magazine conducted its annual "Vendor Value Survey", in which Red Hat ranked #1 in value for the second year in a row.

[34][35] On December 15, 2009, it was reported that Red Hat will pay US$8.8 million to settle a class action lawsuit related to the restatement of financial results from July 2004.

Red Hat reached the proposed settlement agreement and recorded a one-time charge of US$8.8 million for the quarter that ended Nov.

[36] On January 10, 2011, Red Hat announced that it would expand its headquarters in two phases, adding 540 employees to the Raleigh operation, and investing over US$109 million.

[37] On August 25, 2011, Red Hat announced it would move about 600 employees from the N.C. State Centennial Campus to the Two Progress Plaza building.

[39] In 2012, Red Hat became the first one-billion dollar open-source company, reaching US$1.13 billion in annual revenue during its fiscal year.

[53] Red Hat operates on a business model based on open-source software, development within a community, professional quality assurance, and subscription-based customer support.

Red Hat sells subscriptions for the support, training, and integration services that help customers in using their open-source software products.

[54] In September 2014, however, CEO Jim Whitehurst announced that Red Hat was "in the midst of a major shift from client-server to cloud-mobile".

Avi Kivity began the development of KVM in mid-2006 at Qumranet, a technology startup company that was acquired by Red Hat in 2008.

Dogtail, an open-source automated graphical user interface (GUI) test framework initially developed by Red Hat, consists of free software released under the GNU General Public License (GPL) and is written in Python.

[62] As of 2011[update], Red Hat works with the Condor High-Throughput Computing System community and also provides support for the software.

Wide Open magazine first appeared in March 2004, as a means for Red Hat to share technical content with subscribers regularly.

[68][69] However, by 2010, Red Hat had abandoned the Exchange program to focus their efforts more on their Open Source Channel Alliance which began in April 2009.

Ceph aims primarily for completely distributed operation without a single point of failure, scalable to the exabyte level.

Ceph's system offers disaster recovery and data redundancy through techniques such as replication, erasure coding, snapshots and storage cloning.

Red Hat operates OpenShift, a cloud computing platform as a service, supporting applications written in Node.js, PHP, Perl, Python, Ruby, JavaEE and more.

[75] On July 31, 2018, Red Hat announced the release of Istio 1.0, a microservices management program used in tandem with the Kubernetes platform.

[77] Red Hat markets a version of OpenStack which helps manage a data center in the manner of cloud computing.

[82] Red Hat also organises "Open Source Day" events[83] where multiple partners show their open-source technologies.

Such utilities include: The Red Hat website lists the organization's major involvements in free and open-source software projects.

Demand for open-source solutions from the Indian markets is rising and Red Hat wants to play a major role in this region.

"[103] Red Hat India has worked with local companies to enable the adoption of open-source technology in both government[104] and education.

Red Hat made the most acquisitions in 2000 with five: Cygnus Solutions, Bluecurve, Wirespeed Communications, Hell's Kitchen Systems, and C2Net.

On December 14, 1998, Red Hat made its first divestment, when Intel and Netscape acquired undisclosed minority stakes in the company.

The next year, on March 9, 1999, Compaq, IBM, Dell and Novell each acquired undisclosed minority stakes in Red Hat.