Those services included collection of insurance premiums, payment of salaries and pensions, mortgages and personal loans.

In March 2001, the bank's capital was raised to Rls 1,961 Billion (approximately US$250M) of which close to 94 percent was paid by the Iranian Social Security Organization.

[1] The bank currently owns a subsidiary in Belarus, known as Onerbank[2] On 6 September 2013, the European General Court in Luxembourg ruled to annul the European Union sanctions in place since 2010 against the bank on grounds of supporting the Iranian nuclear and missile programs, as the EU had failed to explain the reasons for the sanctions.

The bank's IT department was later dissolved in 1976 and its staff were moved to the IT division of the Iranian Social Security Organization (ISSO).

Lack of skilled IT resources, unavailability of high speed data lines, insufficient investment, poor IT leadership and foreign sanctions have contributed to the slow progress of data processing in the Iranian banks and Bank Refah hasn't been an exception.

In the spring of 2007, Bank Refah opened its first unmanned branch in Tehran with two ATM's and four information kiosks.