The station is located in San Jose, California in the center median of 1st Street at River Oaks Parkway.

The stop serves its immediate San Jose neighborhood, which includes VTA's administration office, as well as a nearby portion of Santa Clara opposite the Guadalupe River, accessible via a bicycle-pedestrian bridge.

[5] The bridge makes River Oaks one of VTA's few North San Jose light rail stops to serve a residential neighborhood, as North San Jose is almost entirely industrial.

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