[3] Major customers include The Home Depot,[4] Walmart,[5] Tractor Supply Company,[6] Best Buy and Delta Air Lines.

[7] In September 2021, UPS entered into an agreement to acquire Roadie for an undisclosed amount with the transaction expected to be closed in the fourth quarter.

[8] Roadie was founded by serial entrepreneur Marc Gorlin, a co-founder of Kabbage and founder of VerticalOne and Pretty Good Privacy, as a same-day and urgent delivery company in 2014.

[16] In 2017, the company signed a deal with The Home Depot, also based in Atlanta,[17] and in February 2019, closed a Series C round of funding.

[18] In October 2019, Roadie and Delta Cargo announced a partnership to create a same-day cross-country delivery offering, DASH Door-to-Door, the first of its kind from a U.S. passenger airline.

[19] Tractor Supply Company became the first general merchandise retailer to offer same-day delivery from every store in April 2020 through Roadie.

Deliveries within the app are referred to as "Gigs", which Gorlin said was inspired by live music road crews, also known as roadies.

This strategy allows Roadie to reach smaller cities and towns in rural or exurban communities, traditionally difficult markets for delivery providers to serve.

Roadie operates 1-hour grocery delivery for Walmart, and delivers perishable food items for others including small, independent retailers.