[citation needed] In 2020, the railway experienced financial trouble due to the COVID-19 pandemic in the United Kingdom.
All services call and terminate at Milton of Crathes with each journey taking 15–20 minutes for a return trip.
[5] Milton of Crathes station consists of a single platform and two tracks (which form a locomotive run-round loop and headshunts), a small shop, museum and a ticket office.
[4] This station will allow passengers to disembark the train and walk the mile back to the Milton of Crathes or continue further along the Deeside Way towards Banchory.
This new station will form the end of the running line, creating a passenger service between the Milton of Crathes and Riverside Halt via Birkenbaud Crossing.
In 2020, it was announced that the group intends to extend the operating segment to Banchory railway station by using former track bed which is currently part of the Deeside Way.