Owned by Sun Hung Kai Properties, the 443-room hotel is part of phase two of New Town Plaza, the largest shopping centre in the district.

The site of the hotel used to be part of RAF Shatin, a Royal Air Force airbase with a single concrete runway.

[2] The hotel primarily targeted business travellers, particularly those dealing with the manufacturing and garment companies in the industrial estates of the New Territories.

The Tiananmen Square massacre occurred while construction was nearing completion, leading Sun Hung Kai to revise its first-year occupancy target for the hotel downwards due to the slump in the travel industry.

Dining facilities include Japanese and Chinese restaurants and a buffet serving breakfast, lunch, and dinner.