A Government that Worked Better and Cost Less?

Evaluating Three Decades of Reform and Change in UK Central Government is a book written by Christopher Hood and Ruth Dixon, and published by Oxford University Press in 2015.

[1] The book was described by Michael Moran as "brilliant, highly original", and he concluded that "Future researchers will see further precisely because they will be able to stand on the shoulders of these scholars".

"[8] The book was repeatedly cited in Michael Barber's report Delivering better outcomes for citizens: practical steps for unlocking public value.

[9] In a review published in Civil Service World,[10] and subsequently republished in Total Politics,[11] Austin Mitchell wrote that "the message of this book is clear and simple: don’t believe the messianic idea merchants who tell us that their reforms will put everything right, or that if you make senior civil servants managers and delivery boys rather than policy wonks, all will be well".

Sir David Bell summarised the conclusions for Times Higher Education as "Rather prosaically, but perhaps unsurprisingly, Hood and Dixon conclude that, actually, government has cost a bit more and worked a bit worse over the period".