[2] SDS is also active in research and development of emerging IT technologies such as Artificial Intelligence (AI), Blockchain, Internet of Things (IoT) and outsourcing in engineering .

More recently, the company has worked with Artificial intelligence, Blockchain, Cloud computing, data analytics, and security-based platforms.

[25][26] The company has a range of platforms, tools and services that use AI, blockchain, cloud, data analytics and security-based technologies.

[35] Brightics IoT is an Internet of things platform designed to optimize the collection and processing of data from many devices as well as legacy systems.

In conjunction with ABN AMRO Bank and the Port of Rotterdam, the company jointly developed the DELIVER platform for supporting documentation, asset transfer, and double payment prevention for international logistics shipments.

[39] Brity RPA is a conversational intelligent business automation tool that uses AI technologies such as chatbot, Optical character recognition (OCR) and machine learning to increase work productivity.

In May 2019, the company opened an in-house business automation portal training employees to use Brity RPA and apply it to repetitive tasks.

The software can analyze noise, vibration, heat, and the location of material logistics equipment to detect faults in advance and automatically resolve the cause of any abnormalities.

[45] Samsung SDS also provides an integrated enterprise collaboration tool that supports secure instant messaging, file sharing, corporate, e-mail and calendar services to optimize work environments and to ensure ease-of-use.

The platform provides services such as digital identity, finance concierge, AI virtual assistant and automatic insurance payment.

[49] Nexshop analyzes customer data including foot traffic, demographics, preference, length of visit and response to in-store experiences, and allows retailers to show targeted content and personalized messages on displays throughout stores.

[53] S-patch Cardio is a real-time cloud-based electrocardiogram monitoring tool using a wearable ECG device attached to patient's chest.

[63] Samsung SDS provides end-to-end services covering the entire logistics process with Cello, a platform that manages and optimizes each process in the supply chain in real time, planning transportation and analyzing results to identify the shortest delivery path information and various tools to cut logistics costs.