The Santander Consumer Bank AG is a German Credit Institution in the legal form of a corporation with headquarters in Mönchengladbach.

The Santander Group is one of the largest banks in the world with over 133 million customers[2] and presence in more than 40 countries.

The Santander Consumer Bank AG has a loan portfolio of €30.8 billion[3] and has about 5.6 million customers.

The Santander Consumer Bank AG is the largest manufacturer-independent bank in the field of car, motorcycle, and (motor) caravan financing and maintains ten dealer sales centers in the metropolitan areas of Hamburg, Frankfurt, Leipzig, Munich, Hanover, Berlin, Stuttgart and Mönchengladbach.

In 1996, the Santander Central Hispano bought back the shares from the Royal Bank of Scotland.

In 2003, the Santander Direkt Bank AG from Frankfurt, which also belonged to the BSCH-Group, was merged with the CC-Bank.

As of 1 October 2004, the bank's market presence was adapted to the corporate design of the Spanish parent company.

In August 2007 the official renaming in the commercial register to Santander Consumer Bank AG was made.

In July 2010 it was announced that the German private customer business of SEB will be sold to Banco Santander.

At Santander, according to union information, there is a "proliferation of varying salaries" that has arisen in recent years as a result of acquisitions of banks.

According to Jörg Reinbrecht from the ver.di Financial Services Division, "even employees who only work on a commission basis have no fixed salary.

There is still no collective agreement for employees in the head offices; the Santander Consumer Bank has committed to negotiations with ver.di for 2014.

[40] Consumer advocates criticized in 2015 unjustified and inadmissibly high fees for address inquiries, reminders and ruptured direct debits.