The station has two platforms connected by a ramped footbridge over the line, which opened in the summer of 2014.

[2] Facilities are limited to shelters on each platform and a help point and departure board for passenger enquiries and information about oncoming trains.

[3] Services at Saxilby are operated by Northern Trains and East Midlands Railway.

On weekdays and Saturdays, the station is generally served by an hourly Northern Trains service between Lincoln and Leeds via Retford and Sheffield.

There are also five trains per day between Doncaster and Peterborough via Lincoln and Sleaford, operated by East Midlands Railway.