[6] The viaduct north of the station which carried the old line over the canal and then the Bristol Road could not be widened so it was replaced on a new alignment.

[8] The station area has changed considerably since the Midland Railway days and lost virtually all its original features as the station was completely rebuilt by British Rail in 1978 to designs of the architect John Broome[9] along with the others on this line when the Cross-City route was commissioned.

On 11 April 1993, a railway employee at the station was threatened with sticks and two masked men stole takings of hundreds of pounds.

The station is equipped with real-time information departure boards which were previously installed in 2006 by former Cross City Line franchise holder Central Trains.

The station is served by West Midlands Trains with local Transport for West Midlands branded "Cross-City" services, operated using Class 323 Electric multiple units (EMUs)[14] until September 2024 and currently by Class 730 EMUs.