Previously, the departments and bodies of the government of Québec responded to requests from citizens and businesses within the scope of their respective missions.
As a result, citizens and businesses were required to take numerous steps, complete a number of forms and contact various persons.
Services Québec is a public body established as a legal person and its affairs are managed by a board of directors.
It gives access to numerous information and transactional services provided by government departments and bodies.
It also makes it possible to create a personal account and use it to save the information related to the steps taken with those departments and bodies.
Lastly, it offers the possibility of saving a list of preferred services, as well as search results.
These services are provided by a number of departments and bodies at their offices, but they are not always available to people living away from major centres.
Services Québec provides services related to three registers that contain information on important life events: those involving private life (birth, marriage, death), implementation of a business project and the purchase of property.
All of the services are offered by Internet, by mail and at Directeur de l’état civil offices located in Québec and Montréal.
The following services are available there: During a disaster such as a forest fire, flood or serious industrial accident, the Organisation de la Sécurité civile du Québec coordinates emergency measures in order to limit the consequences of the event and to protect the public.
As part of civil protection, Services Québec and its government partners lend assistance in accordance with their responsibilities.
In addition, Services Québec supports government partners that provide emergency measures by: