Both platforms, which are located underground, are decorated with enamel panels designed by Sarah McMenemy[4] in 1995.

There is an official out-of-station interchange with Shadwell DLR station on the Docklands Light Railway, located 60 metres (200 ft) walk away.

The station was closed between 1995 and 1998, owing to repair work on the East London line's Thames Tunnel.

The typical off-peak East London line service from the station was: The station closed on 22 December 2007; it reopened on 27 April 2010 for a preview service to New Cross and New Cross Gate, and from 23 May 2010, the latter service was extended to West Croydon / Crystal Palace, operated within the London Overground network.

[7] Current hourly off-peak frequency is: London Buses routes 100, 339 and D3 serve the station.