The railway station takes a total area of about 1,300,000 square meters (13,993,084 sq ft) and has 16 platforms, most of which are high-speed-rail configuration.

The train station waiting hall area is more than 10,000 square meters (107,639 sq ft), and is capable of handling 10,000 passengers at the same time.

As of 2015, all trains departing from Shanghai Hongqiao belong to the G and D classes (interprovincial high-speed services).

With the power output of 6.68 Megawatt, the system can produce 6.3 million kilowatt-hours (kwh) of electricity per year.

The underground level also provides some fast food, such as KFC, Gongfu, Dongfang Jibai, and shopping, such as Sasa.

Level 2 contains 3 sets of ticket windows and the massive departure hall.