To coincide with its release, she appeared in a one-off television special for ITV, also titled Sheridan, in which she chatted to comedian Alexander Armstrong and performed tracks from the album.

[5] Smith subsequently appeared on the 8 October edition of the Strictly Come Dancing results show,[6] where she performed the song "My Man" from the musical Funny Girl, which was well received by viewers.

[7] Sheridan, a one-hour programme featuring a mix of chat and music, was aired by ITV on Sunday 5 November 2017 at 9.00pm.

At one point Smith discussed her experience of personal relationships and loss, performing an emotionally charged version of "And I Am Telling You I'm Not Going", something Jack Seale of Radio Times described as an "extraordinary moment".

However, Townsend felt that Smith had found what he called her "own" voice, a "soft-edged croon", in her rendition of Rufus Wainwright's "Dinner at Eight".