She has written several books focusing on the psychology of human relationships with technology, especially in the realm of how people relate to computational objects[clarification needed].
The Second Self was received well by critics and was praised for being “a very thorough and ambitious study.”[5] In Life on the Screen, Turkle discusses how emerging technology, specifically computers, affect the way we think and see ourselves as humans.
Turkle also explores the psychological and societal impact of such "relational artifacts" as social robots, and how these and other technologies are changing attitudes about human life and living things generally.
She is a featured media commentator on the effects of technology for CNN, NBC, ABC, and NPR, including appearances on such programs as Nightline and 20/20.
[8] In Life on the Screen (1995), Turkle presents a study of how people's use of the computer has evolved over time, and the profound effect that this machine has on its users.
Although it was originally intended to serve as a tool to help us to write and communicate with others, it has more recently transformed into a means of providing us with virtual worlds which we can step into and interact with other people.
In particular, Turkle raises concerns about the way in which genuine, organic social interactions become degraded through constant exposure to illusory meaningful exchanges with artificial intelligence.
Underlying Turkle's central argument is the fact that the technological developments which have most contributed to the rise of inter-connectivity have at the same time bolstered a sense of alienation between people.
Turkle's main argument in the first part of the book is that our interactions with robots that simulate emotion pose serious threats to our ability to relate to one another properly.
In the preamble, Turkle cites Henry David Thoreau's Walden as providing guidance for the structure of the book: "I had three chairs in my house; one for solitude, two for friendship, three for society.
[15] Turkle gathered data from schools, companies, families, and articulates the statistical and psychoanalytic barriers that have forced users to "sacrifice conversation for mere connection".
[16] This trade-off in interwoven intimacies and apps ultimately withholds the necessary "face-to-face experiences that are needed for generating authentic connection".
[18] Paradoxically, Turkle presents the blossoming of technologies role in our reconciliation of lonely experiences and maintaining close social interactions.
[17] While access to mobile devices can empower connections with pre-existing relationships, it can also harm the general sense of solitude and ability to meet personal and social standards on a grander scale.
[19] Aziz Ansari responded to Reclaiming Conversation by saying, "In a time in which the ways we communicate and connect are constantly changing, and not always for the better, Sherry Turkle provides a much needed voice of caution and reason to help explain what the f*** is going on.