The Metro station averaged 4,536 daily riders in 2023, making it the 19th-busiest stop in the network and the busiest in the state of Maryland.

Prior to the opening of Forest Glen on September 22, 1990, Silver Spring was the northeastern terminus of the Red Line.

The facility has 34 bays for Metro, Ride-on Buses, Shuttle-UM, "Kiss and Ride" access, Metrorail, and MARC train service.

The Transit Center will also mark the location for the future northern terminus of the Metropolitan Branch Trail, which heads southbound to Washington Union Station.

The facility was transferred from Montgomery County to the Washington Metropolitan Area Transit Authority (WMATA) in August 2015 after the completion of renovations,[11] and opened on September 20, 2015, five years behind schedule.

There is a pocket track just beyond the WMATA station, which used to be for turning back trains towards Grosvenor–Strathmore in select rush hour trips.

[17] Although originally intended to be a temporary exhibit, the mural placed at the station in the early 1990s has become a symbol of the downtown area of Silver Spring.

In 2004, the Silver Spring Regional Center, a county government facility, commissioned the original artist to restore the mural, which was damaged by the elements and missing sections, for approximately $30,000.