In December 2023, city council members voted unanimously to select Via as its technology and operations partner.

The Sioux Area Metro Depot was originally built in 1988 and known as "The Bus Stop".

In 2017, the facility underwent a $2 million renovation and reopened on November 6, 2017 with the name Sioux Area Metro Depot.

In 2014 operation of the service was assumed by Downtown Sioux Falls Inc, and in 2019 they were joined by a coalition of local businesses to continue funding through 2022.

[9] Sioux Falls Paratransit is an extension to the city's fixed-route system, and persons with disabilities are encouraged to use it.

All passengers must be certified by guidelines established by the Americans with Disabilities Act, and be registered with Sioux Area Metro after qualifying.

Per capita statistics are based on the Sioux Falls urbanized area as reported in NTD data.