SouthCare operated a single Bell 412 (VH-NSC) through CHC Helicopters Australia,[1] with medical crews provided by the Capital Region Retrieval Service, a part of the ACT Government Health Directorate.

In April 2017, Toll Group commenced operating an Agusta-Westland AW139 from the Canberra SouthCare base as part of the NSW Ambulance's new statewide helicopter retrieval network.

[12] In November 2016, the entire board of Snowy Hydro SouthCare resigned over incoming Helicopter Provider Toll's takeover of sponsorship arrangement for the service, include the naming rights sponsor.

[14] In addition to naming rights sponsor Snowy Hydro, the service is widely supported through local business and community sponsorship as well as volunteer participation to help raise awareness for SouthCare.

Additionally, the service sells merchandise and holds regular fund raising events, such as public open days at its Symonston base.

[15] Additionally, the ground infrastructure is jointly funded by both the ACT Government and NSW Health who provide 24 hour medical staff as well as training facilities.