Stacy participated in the nineteenth series of the UK television show Celebrity Big Brother as a "new star" housemate.

The first single "Why Can't You Come Home" peaked in the top-five on Billboard's Hot R&B/Hip-Hop Songs chart.

The success of the single invited them to perform on various TV shows including Soul Train.

During her time with the production in 1995, a soundtrack (titled Mama, I Want to Sing – 1995 Original London Cast) was released which features Francis, Troy, and Chaka Khan.

In 2000, she made a guest appearance as "Val" in two episodes of the American crime drama television series Third Watch.

In 2001, she played "Carrie" in the episode of "Zol Zein Gezint" for the medical drama series Strong Medicine.

In 2011, Francis auditioned for the first season of The X Factor USA in front of judges L.A. Reid, Paula Abdul, Cheryl Cole and Simon Cowell.

[6] In January 2017, Francis became a new star housemate on Celebrity Big Brother 19 in the United Kingdom.

She also released a single called "Into My Eyes", which featured American singer Brandy Norwood.