The station is located in New Town quarter of the Hamburg borough of Mitte (centre), Germany.

[4] In case of war it also has its function as a fallout-shelter for 4,500 persons like the Reeperbahn and Harburg-Rathaus stations, too.

The rapid transit trains of the lines S1 and S3 of the Hamburg S-Bahn are calling the station.

On track 2 the trains are traveling in the direction Poppenbüttel (S1) and Neugraben (S3) via Hamburg central station.

No personnel is attending the station, but there are SOS and information telephones, and ticket machines.