He retired in 2003 following a spell with non-league side Dagenham & Redbridge in what was the only season during his career that he did not play for West Ham.
Potts started his career at West Ham United as an apprentice in 1983, making his first appearance against Queens Park Rangers on 1 January 1985.
Primarily a fullback, Potts developed into a 'utility' player, he spent large portions of his career playing at centre-half despite being undersized for such a position.
[6] Potts was promoted to manage the West Ham United under-18 team in December 2012,[7] taking charge of a 1–0 victory over Tottenham Hotspur in his maiden game.
[10] He coached his sons, Daniel and Freddie, at the West Ham United academy, and both signed their first professional contracts at the club.