[5] John May is a man struggling with loneliness who works the Bona Vacantia office at Kennington Town Hall in London, where his main responsibility is locating the next of kin of people found dead in the district with no will and testament.

His boss finds this practice time-consuming and expensive and so has decided to close his office down once he completes one final case: the death of William "Billy" Stoke.

Inspecting Stoke's flat, his sole lead is a series of photographs, one of them being of a pork pie factory.

John surmises that Stoke once had a wife and daughter, but there are no records or leads, no names, dates or labels, no identification of any kind.

At the prison a prison officer leads John to some letters Stoke never posted where he finds a letter from the young girl in the photo album, making it apparent that she is a daughter who was once part of Stoke's life and family.

Kelly discloses that her mother, the woman in the photo album and Stoke's former wife, had died three years ago.

The later part of the film shows quiet scenes that depict John making small changes in his rigid routine: trying new foods and drinks, walking new routes and being inspired by a story of Billy Stoke's bravado.

After shopping for some small gifts, he is hit by a New Routemaster bus and bleeds to death on the road.

As Stoke's funeral party leaves Kelly looks over and sees attendants putting the last dirt on a new grave, again not knowing that it is John's.