Companies wanting to expand their services had to use the public right-of-way to string their cables into a community.
The City of York was among the first communities both in the Commonwealth and the United States to grant a franchise for operation and development of a cable television system.
That agreement stipulated general standards for customer service by the cable television company.
The York City Council approved that agreement by ordinance in 1964 — two years before the Federal Communications Commission established rules for all cable television systems.
A third renewal occurred in 1984 which included the first and, until the latest effort, the only review of the cable television service and operations within the City of York.
The City of York agreement included specific language in which the company committed to providing quality service in installation, repairs and programming.
That agreement also included a requirement that Cable television franchise fees paid to the city increase from 1% in 1984 to the maximum amount allowed by state and federal law of 5% by August 1992.
The privately held company operated advanced networks in six states serving over 230,000 customers.
In 2000, the SusCom brand was introduced for consumer marketing based on its familiar use and high awareness among customers.
Suscom had invested heavily to keep its technological capability and what it offered to its customers both in the city and the surrounding communities as most up to date as possible.
On October 31, 2005, Comcast officially announced that it had acquired Susquehanna Communications (SusCom,) a York, PA based cable television and broadband services provider and unit of the former Susquehanna Pfaltzgraff company, for a net cash investment of approximately $540 million.