It is sited 216 miles 7 chains (348 km) from London Paddington, via Stroud,[1] on the National Rail network, although most services use a shorter route via Bristol Parkway.

On the east side of the station there was a connecting line which bypassed the platforms and ran at one time to coal tips on the North Dock (closed in 1929 and subsequently infilled) and on to a junction with the high-level line from Eastern Depot to Victoria station (closed in 1965).

The site has been completely cleared and used for housing and also the dedicated bus road that runs from the Landore park-and-ride facility into the city centre.

Today, the station is called Abertawe/Swansea on platform signs, the facade, public timetables, by the National Assembly of Wales and by Swansea County Council.

[6][7] Swansea station received an upgrade in the form of redevelopment work that was completed in 2012, with new facilities including new waiting rooms, bicycle racks and digital information boards.

In October 2020, Network Rail and Transport for Wales announced that work will start on rebuilding and lengthening platform 4 to 260 metres (850 ft).

Great Western Railway trains from London normally enter the station with the standard-class carriages leading and usually use platform 3.

A range of other amenities are available, including toilets, retail outlets, waiting rooms, ATM, payphone and the local Tourist Information Office.

Train running information is offered via timetable posters, digital CIS displays and automated announcements.