The song was used as a promotional single released from their album Gutterflower.

The song appeared on the soundtrack to the film A Cinderella Story and also in an episode of the show "Charmed".

It was shortened to about 2:48 on the soundtrack with some of the lyrics edited for the film's target audience.

Warner Bros. 16663 The "Sympathy" music video was shot in Las Vegas, Nevada in 2002 and produced by Tony Bongiovi.

show Taxicab Confessions, as the band's previous touring keyboardist, Dave Schulz, was featured in an episode of the show and as a result was fired from the band.