During this period the foundations were laid for three new business units in the area of cloud computing, smart home and mobile payment for and within Deutsche Telekom.

[2] Under the leadership of Heinrich Arnold, about 20 new spin-offs were founded, among others Trust2Core, SureNow, Litedesk, Motionlogic, Benocs, Soundcall, Zimory, Bitplaces, Schaltzeit as well as the digital cloud-based telecommunications service immmr (2016).

John Calian was the Head of the Telekom Innovation Laboratories (T-Labs) and set up 3 focus topics: Blockchain, Intelligence and Experience.

With the affiliate institution with the TU Berlin and many other professorships at universities worldwide, an intensive co-research exchange between science and industry is provided.

As of January 2021, the main focus topics of T-Labs are: Decentralized Systems: This research area deals with the distribution of authority over data among multiple players and making intermediaries obsolete.

Spatial Computing: is focused on enabling advanced user interaction, at higher standards for various customer segments by using the next generation XR technologies and human-computer interfaces.