TKTS

The original TKTS pavilion in Times Square was designed by the Manhattan architecture firm of Mayers & Schiff Associates and was inaugurated by Mayor John Lindsay.

The project began in 1999 with an international design competition sponsored the Van Alen Institute to re-design the popular TKTS Discount Booth.

[13] The competition's winner, Australian firm Choi Ropiha, reframed the challenge as a broader urban design response to invigorate and provide a center for Times Square.

After many delays,[16] the new TKTS booth opened for business on October 16, 2008, on a renovated Duffy Square, with a ceremony featuring Mayor Michael Bloomberg and various Broadway performers.

[6] The booth is wedge-shaped, with wide, bleacher-like stairs covering the roof, allowing pedestrians to sit down or climb the steps for a panoramic, unobstructed view of Times Square.

At the time, it was the largest load-bearing glass structure in the world, designed by engineers at Dewhurst Macfarlane using a plastic film called SentryGlas Plus from DuPont.

[19] The TKTS booth, its parent organization Theatre Development Fund (TDF), and Broadway show producers have been criticized for their claimed 50% off ticket prices.

[21] As Broadway producer Ken Davenport states in multiple articles and seminars, dynamic pricing is applied in theaters to help a show get more money for a seat.

[21][22][23][24] There have also been several documented case studies where a ticket found at the theater at full price for $89 to Kinky Boots, which is a Ken Davenport production, were sold at the TKTS booth at "50% off" for $75 plus the $5 TDF Fee.

In an effort to help patrons make the most informed choices, TKTS began listing prices alongside discount percentages at all its booths in October 2018.

Ticket counters of the New York City booth as seen from 47th Street
Bleacher seats on south (rear) side of Duffy Square booth
Times Square as seen from bleacher seats