They had such a hugely positive effect on morale they became commonplace in all areas of work, mobile canteens even serving military units on exercises.
In Australia, Jenny Stewart, Professor of Public Policy in the University of New South Wales, uses the decline of the tea lady within the civil service as an example of "managerial solipsism": they provided civil servants with dependable "patterns of civilised sociability" at "significant economies of scale", but "they just faded away, as departments searched for easy ways of making savings".
[6][7] In the past Tea Ladies were often upheld as virtues of womanhood, in British comedy, with a tea lady usually portrayed as a jocular, humorous, well rounded, middle aged woman in a uniform and cap, or as a very pretty young women in peak fertility and her best child bearing years, gaining appreciative comments from her co-workers, as in the film Carry On at Your Convenience (1971).
[8] Starring Pat McDonald and Sue Jones, it was set in the staff canteen at Canberra's Parliament House and featured topical humour referencing real-life politicians.
[9][10] Tea ladies in general were a frequent target of illusory "cuts" and "economies" in Yes Minister, frequently conjured up by Nigel Hawthorne's character Sir Humphrey Appleby, but a tea lady was only once seen onscreen during the whole five-series run of the show, sharing a lift with Jim Hacker and Sir Humphrey Appleby in the episode "The Skeleton in the Cupboard" (1982).