[1] It is operated by Great Western Railway and is the third-busiest station on the Riviera Line after Exeter St Davids and Newton Abbot.

It now had a similar scale of facilities as those found at other big West Country resorts which had new stations during the last quarter of the century, Torquay and Weston-super-Mare.

The station was closed for two months during the repair of the railway and sea wall at Dawlish caused by the great storm of February 2014.

The station is situated near the edge of the town centre, a short walk from the beach and South West Coast Path.

The booking office is open six days a week; when closed, access to the station is through the gates adjacent to the wide footbridge which links the two platforms.