Per the merger agreement the independent status of the Union which had represented Telecommunications Workers in Canada for over 70 years came to an end.

The union's labour dispute with Canadian telecommunications firm Telus began after their previous contract negotiated with Telus' predecessor BCTel before the two merged expired at the end of 2000.

On April 12, 2005, Telus made its last offer to the TWU, and on July 12, Telus informed the TWU of its intention to bring an end to the dispute by unilaterally implementing its April offer to employees in Alberta and British Columbia, effective on July 22.

A second tentative agreement was reached with a mail-out ballot, and on November 18, 2005, the contract was ratified with 64.1% support, ending the dispute.

The result of those who voted "yes" was 73.8%, which amounted to approximately 30% of the entire membership.