[4] From its inception, users were able to make online purchases, book train tickets, access business information services, search the telephone directory, maintain a mailbox, and utilize chat functionalities similar to those now supported by the World Wide Web.
[4][5][6] Officially known as TELETEL, the name Minitel is derived from the French title Médium interactif par numérisation d'information téléphonique (Interactive medium for digitized information by telephone).
[7] Videotex was a crucial element in the telecommunications sector of many industrialized countries, with numerous national post, telephone, and telegraph companies and commercial ventures launching pilot projects.
[10] By providing a popular service on simple, free equipment, Minitel achieved high market penetration and avoided the chicken and egg problem that hindered the widespread adoption of similar systems in the United States.
The platform became particularly popular among young people, who would engage in late-night sessions playing text-based online video games.
Libération offered 24-hour online news, including results from events at the 1984 Summer Olympics in Los Angeles that occurred overnight in France.
[7][15] The emergence of Minitel led to the proliferation of numerous start-up ventures, similar to the later dot-com bubble of World Wide Web-related companies.
Many of these small enterprises encountered challenges due to an oversaturated market or poor business practices, such as inadequate infrastructure for online retailers.
While the government opted against implementing coercive measures, it underscored the responsibility of parents, rather than governmental intervention, in regulating children's online activities.
France Télécom, maintained steady income from Minitel and cautiously approached the Internet to protect its business model.
[11] This slow adaptation paralleled the hesitant adoption of high-definition TV in the U.S., where companies resisted new technologies to safeguard profits.
[18] In 1997, recognizing the emerging global Internet society, the French government partially privatized France Télécom, ending its telephone monopoly and introducing competition in the telecommunications sector.
[15] Payment methods included credit cards for purchases and telephone bills, with rates contingent upon the websites visited.
Initially, users subscribed to individual services, but adoption surged following the introduction of a "kiosk" model by the telephone company, named after newsagent shops.
The consolidated billing system fostered impulse shopping, as users, while browsing, often discovered and utilized additional services beyond their original intention.
In response to the rising incidence of cybercrime, France Telecom has developed a new contract specifying that all Minitel service operators must identify themselves by providing their name and address.
[9] In May of that same year, a nationwide white pages directory covering all 24 million telephone subscribers was introduced, accessible through the phone number 11.
Advertisement space within the Minitel phone directory was managed by the Office d'Annonces (ODA), today known as Solocal / Pages Jaunes Groupe based in Sèvres, France.
[24] France Télécom retired the service on 30 June 2012, attributing the decision to operational costs and declining customer interest.
Minitel utilized computer terminals featuring a text-only monochrome screen, a keyboard, and a modem, all integrated into a single tabletop unit.
The surge in popularity of the service led to a temporary disruption in June 1985, lasting two weeks, when an increase in connection attempts per second revealed a dormant software bug.
A notable instance of this cultural reference can be observed in the title of the film 3615 code Père Noël, where a child endeavors to contact Santa Claus using Minitel, to inadvertently connect with a local criminal.
Originally designed for general-purpose data communications, it found widespread application in Minitel and analogous services worldwide.
[6] In 1986, French university students effectively organized a national strike utilizing Minitel, showcasing an early instance of digital communication tools being employed for technological political objectives.