[4] Brandy was subsequently asked to complete her contract with the release of a greatest hits collection, a plan which she considered a true compliment and showcase for her development as a recording artist over ten years.

"[7] In addition, Norwood declared her satisfaction with the conclusion of her Atlantic era: "I just thought it was a great idea – to put 18 songs together of the best of everything that I’ve done made me feel really good.

[5][10][1] Andy Kellman of AllMusic gave the compilation four and a half out of five stars and commented that "the disc is straightforward and rather thorough in its makeup, compiling almost all of Brandy's charting singles, [and] though the last two albums evidently didn't produce big singles, they're just as strong and fresh as the first two — so this set, unlike so many other anthologies from her contemporaries, hardly confirms dwindling creativity or popularity.

[1] In his review for Slant magazine, Sal Cinquemani criticized both Warner Music and Atlantic for "botching the promotion of her last studio album [Afrodisiac]" and Norwood's subsequent drop.

[10] He was however positive with the album's track lisiting, stating: "The collection is capped off with non-album tracks like the #2 hit "Sittin' Up in My Room" and covers of Michael Jackson's "Rock with You" and Phil Collins's "Another Day in Paradise", which, though it's not exactly a labor of love for Brandy's longtime label home, makes The Best of a must-have for the hardest-core Moesha fans.

[10] Less enthusiastic, Chris Taylor from MusicOMH felt that album proved that Norwood was "a fine wine that has never quite fully matured [...]The overall result is a middling collection which ultimately leaves one frequently fast-forwarding, wondering what could have been.

[6] Internationally, the album entered the top thirty in Australia and the United Kingdom only, where it reached numbers 25 and 24 respectively, but enjoyed short runs on the charts.