It is the hub of downtown Calgary's +15 skywalk system, and as such is the busiest shopping centre in the city by pedestrian count, with around 250,000 visitors passing through each week.

[3] The centre's architectural focal point is a vast suspended glass skylight which spans the length of the complex.

It also contains the Devonian Gardens, a unique 2.5-acre (1.0 ha) glass-enclosed indoor botanical park, which reopened to the public on July 27, 2012, after a complete renovation.

Following the closure of the Eaton's chain in 2002, Sears acted as an anchor store until 2008 when it was closed to make way for Holt Renfrew's expansion.

The renovation also widened the concourses, replaced all interior finishes and facilities, expanded the food court and added a structural glass bridge on the fourth floor of the complex.