It is the hub of downtown Calgary's +15 skywalk system, and as such is the busiest shopping centre in the city by pedestrian count, with around 250,000 visitors passing through each week.

It also contains the Devonian Gardens, a unique 2.5-acre (1.0 ha) glass-enclosed indoor botanical park, which reopened to the public on July 27, 2012, after a complete renovation.

Following the closure of the Eaton's chain in 2002, Sears acted as an anchor store until 2008 when it was closed to make way for Holt Renfrew's expansion.

[7] It creates the feel of an outdoor streetscape on the third floor, which incorporates two-storey retail facades with exterior-grade materials.

The renovation also widened the concourses, replaced all interior finishes and facilities, expanded the food court and added a structural glass bridge on the fourth floor of the complex.