His peaceful retirement is frequently interrupted by his former colleagues, Detective Adam Sully (James Naughton) and medical examiner John Chapman (Robert Stanton), who ask him to consult on tough cases.

As Hanks uses his wits and his forensics knowledge to solve crimes, he deals with his holistic housekeeper Angie Corea (Rita Moreno) and his girlfriend Barbara Lorenz (Lynn Whitfield).

Executive producer William Link criticized NBC for not effectively advertising the show before its premiere launch.

NBC Entertainment president Warren Littlefield blamed Bill Cosby for not using his personal fame to promote the show.

At the beginning of 1995, creators William Link and David Black were dropped from the production team by NBC.