In addition to providing support services at Dubai International Airport, the company served as a sales agent for 26 airlines.
The Group also launched Marhaba in December 1991 as a premium meet and greet service for passengers travelling through Dubai International Airport.
The airline saw the arrival of another Airbus A300-600R, taking its fleet to nine, Emirates ordered seven Boeing 777s, with an option for seven more, in a US$645.5 million deal in the same year.
A total of 92 air carriers were flying to Dubai Airport and Emirates faced intense competition at its home base.
The same year, Emirates made a $2 billion order for 16 Airbus A330-200s, and carried over three million passengers and 150,000 tonnes of cargo.
Emirates executives planned a slowdown in the airline's growth in the late 1990s to stabilize its expansive route network.
[20] In January 2008, Emirates announced that it would give back management of SriLankan Airlines to the Government of Sri Lanka, effective April 2008.
Emirates Group's workforce totaled 11,000 that year, and Dnata entered the South East Asian airport services market with the launch of Dnata Philippines Inc. Emirates SkyCargo also launched a new system called Skychain developed by Mercator, which provided access via the Internet and email to everyone involved in moving a cargo.
Emirates justified its order by saying that purchasing the 481- to 656-passenger super jumbo to was to maximize its use of scarce takeoff and landing slots at crowded airports like London Heathrow.
Emirates SkyCargo also began operations out of Dubai Cargo Village's new Mega Terminal, with a capacity to handle 1.2 million tonnes annually.
In June, Dnata acquired a 19.99 percent stake in its partner Hogg Robinson Group, becoming the largest shareholder in the company.
In 2013, EmQuest signed an agreement with Contac Services Inc. to launch the mywurld platform in the Middle East and Africa.
The government has received Dhs3.1 billion from Emirates since dividends started being paid in 1999 for having provided an initial start-up capital of US$10m and an additional investment of circa US$80m at the time of the airline's inception.
It also occupies the Emirates Engineering Centre which opened in late 2006 on a 136-acre (0.55 km2) site at Dubai International Airport.
[47] The catering facility servicing the airline's flights has a design capacity of 225,000 meal tray set-ups per day.
[50] Emirates High Street is an online store which stocks over 400 products, such as luxury goods, electronics, and holiday packages.
Customers use Skywards Miles, earned by members of Emirates airline's frequent flyer loyalty scheme, to buy products.
Transguard Group is a security services provider in the Middle East with an annual turnover exceeding AED600 million and more than 38,000 full-time employees.
[citation needed] Established in 2001 as a support service provider to the numerous brands operating under the Emirates Group.
The company is a subsidiary of Emirates providing administrative support, managing data, and coordinating third party suppliers such as venues, catering, and accommodation.
Arabian Adventures is a destination management company, providing services to different tour operators, incentive houses, meeting organisers, businesses and cruise lines.
EmQuest provides electronic distribution products and services to different firms, connecting suppliers with resellers and giving them a platform to exchange content and trade with one another.
It manages a large network of brands, content and services for tour operators, travel agents, car rental companies, hotels and airlines throughout the Middle East and Africa.
Global Distribution Systems (GDS) are a key line of business and EmQuest works with Sabre Holdings to manage the distribution, sales, service and support of Sabre GDS in the UAE, as well as five African markets, including South Africa, Kenya, Tanzania, Uganda and Zambia.
Prior to this, EmQuest was known as Galileo Emirates and distributed products in the UAE, Pakistan, Afghanistan, Sri Lanka, Bahrain, Oman and Qatar.
The joint venture between Dnata and Public Warehousing Corporation Kuwait specialises in road haulage, with both heavy and light trucks that are designed for air cargo.
The company has invested in advanced technology and infrastructure to enhance its service offerings and maintain a competitive edge in the logistics sector.
The company has implemented various initiatives to promote green logistics practices, such as optimizing transportation routes to reduce emissions, using energy-efficient technologies in warehouses, and ensuring compliance with environmental regulations.
The Aviation University located in Al Garhoud, and in Academic City is an education and training facility for the airline industry.
More than 1700 aerospace engineers and technicians and 2000 air traffic controllers have graduated from the college, while the number of full-time students has increased from 300 to 1100 between the years 2004 and 2009.