[2] The cast included Susan Hampshire, Julia St. John, Tim Healy, Michael Siberry, Stephen Moyer and Mark McGann.
Their daughter, Adele (Camilla Power), a young teenager, feels ignored and finds more in common with the staff than she does her own family.
Jacob Collins (Tim Healy) is the all-seeing hall porter, seemingly in total control, yet plagued by demons of his own.
Another chambermaid, the lively, likable, but unsatisfied and eternally in trouble Monica Jones (Jane Danson) is Kate's polar opposite.
Guests that featured in the series were Miss Esme Harkness (Susan Hampshire), a madame and semi-retired prostitute, who takes Monica under her wing; James Cornell (Daniel Casey); Maggie Rigby (Lucy Davis); a troublemaking school friend of Adele's, and her father, Lawrence, John Middleton.