Raquel gets along well with their teenage son, Lucas (Agustín Silva), but often clashes with their headstrong daughter, Camila (García-Huidobro).

However, Raquel fiercely guards her territory and resents the newcomers, engaging in a series of increasingly desperate attempts to drive them away.

The website's critical consensus reads, "Catalina Saavedra's devastating performance would be reason enough to see The Maid but Sebastian Silva's empathetic direction and finely tuned script only add to the movie's pleasing heft.

"[3] On Metacritic, the film has a weighted average score of 82 out of 100, based on 24 critics, indicating "universal acclaim".

[4] Film critic David Parkinson called it "an exceptional study of the emotional investment that domestics make in the families they serve.