A third series was not commissioned; in an interview for the BBC News website on 30 November 2006, Robert Webb (who played Robin) said in passing, "...there is no more Smoking Room".
[1] At the time the series was made, smoking was prohibited in the offices of most British companies, but there was often a room in the building that smokers could use during work hours.
She will accept theories from anywhere, including a souvenir mug with a picture of Vishnu on it, and a self-help CD she listened to, but didn't buy, in the middle of HMV.
She can be very overemotional and attention-seeking and is always telling dramatic stories about herself which seem unlikely, although when Sally challenges her about her claim to have been trapped in a photo booth for three hours Annie is easily able to provide photographic evidence.
She is constantly looking for a boyfriend and is prepared to go to extreme lengths to retain one (including dressing as the male police officer who directed the Fred West case).
Annie is always sponging cigarettes, change for the drinks machine and food from the other characters, occasionally using emotional blackmail to increase her chances of success.
He is neurotic and obsessive (to the point of hoarding used matches), suffering from many phobias some verging on the ridiculous, although he is oddly unfazed by a real crisis.
He has a very relaxed approach to life, even to the point of suspending his attempt to repair a lift full of people in order to smoke a roll-up.
He tends to see the good in everyone, to the extent that he was once sexually molested in a park and believed the man's story that he was holding his penis in order to tell his fortune.
He seems to later be dating Lucy Wu for most of the second series, and she has a pregnancy scare, where it is revealed that Clint's father ran away when he was born.
Initially a non-smoker who never knew the smoking room existed (even though he's worked for the company for about twenty years) he is an unwelcome and disliked colleague prone to be lecherous, aggressive, insecure and overly-ambitious.
Gordon's unpopularity is exemplified when his health takes a turn for the worse in the penultimate episode and his colleagues generally react with indifference, self-interest and a dithering lack of concern, as demonstrated by Sally; "God knows what we'd do in a real emergency".
She repeats highly critical comments Keith has made about her as though they were kindly although she occasionally seems doubtful about his more extreme political views.
He hates foreigners, is homophobic, thinks the police should be armed with laser guns that can paralyse and believes Heidi is more than enough female influence for his son.
Heidi is a non-smoker and her visits to the smoking room are motivated by her desire to tell everyone about the latest developments in her life, yet she takes very little interest in anyone else's, often having a smug, patronising air about her when she does interact in conversations with the others.
Little is mentioned of her love life; in episode six, she says that she has a date and is reluctant to go out into the driving rain and fetch Sharon's lunch in case it messes up her new hairdo.
She is very fond of her family, who include an aunt who suffered from a cerebral aneurysm, a sister, Nicola, an epileptic brother, Stuart, and her nephew Dominic, whom we meet in episode ten.
Janet is the only one to comment on his constant swearing, which offends her prim nature – although on the one occasion when she's driven to strong language, in Episode Nine, he is quick to criticise her for it.
She thinks her terrible taste in men means she has a lot in common with Whitney Houston (with whom Lilian shares a birthday).
It is explained she spent much of the eighties as a dowdy, overweight mum who put all her energy into raising her daughters (Laura and Julia) and forgot about herself.
At the Cigzowt conference, designed to help the smokers quit, she tells how cigarettes have supported her through all the highs and lows in her life and have been her only constant companion.
As a little girl she claims she punched the glove puppet Spit the dog in the face at a Christmas pantomime, breaking Bob Carolgees' hand, because he dared to ask her name.
Although a smoker, she spends much less time in the smoking room due to her attitude to work; the other characters feel nervous and intimidated whenever she enters.
Her cold exterior melts only once, when she is passionately kissed by a kissogram who is taking a break in the smoking room after visiting the woman he is actually there to see.
In the final episode, Monique is mentioned to have been poached and leaving for another firm in New York, which only confirms Barry's suspicions that she was a disloyal ladder-climber.
A running joke is made of the fact that his face is never seen on screen (e.g. his appearance in a snowman costume, and Lilian accidentally cutting his head off in a photograph), although his voice is heard once, when he is played by series writer Brian Dooley.
She is recently widowed but does not seem overly upset by this, planning a holiday with Lilian and even organising a disco and bouncy castle for her husband's wake, though later admitting that this was a mistake.
A girl whose provocative dancing at the office party attracts Clint (despite the fact she was actually in anaphylaxis after accidentally eating a nut).
Heidi's husband, whom she appears to worship, despite his obvious cruelty towards her, such as telling her he was leaving her as an April fool and only revealing the truth when she lies down in front of the car to stop him going.
An obese woman dubbed "Shrinking Shreela" after she falls foul of one of Clint's botched repairs and ends up in a coma.