Carey's twins, Moroccan and Monroe Cannon, are present at the end of the video singing the hook, "follow your heart; it's Christmas".
Hugh McIntyre from Fuse felt that the record "was made for a 90's Disney animated film", mentioning that "Carey doesn't push herself on the ballad, keeping things simple and sweet instead".
[2] Mikey Fresh from Vibe writes that Mariah "uses her signature vocals to capture the X-mas spirit on the animated movie's title track.
"[3] Reviewing the song, Lucas Villa from AXS states that "Piano and twinkling production back Mariah recounting the magical night Jesus was born.
"[4] Victoria Messina from PopSugar wrote that "this brand-new jam just might give 'All I Want for Christmas Is You' a run for its money.