[4] The mall is located directly under private estate the Pavilia Farm [zh], a property also managed by the MTR Corporation.

[7] The shopping mall is connected to three footbridges: one to northern Tai Wai near Che Kung Temple and Sun Chui Estate,[8] one to a complex footbridge,[9][10] and one directly connected to Festival City, a private estate also owned by the MTR Corporation.

[8] Directly below the shopping mall is a public transport interchange with numerous bus and minibus routes in addition to a taxi station.

The plan was subsequently protested by councilors of the Sha Tin District Council.

[12][13] On 24 July 2023, the third day of the mall's opening, a 64-year-old woman was attacked by two people, who later escaped and have not been arrested.[when?